FAQs

What can you buy from us?

The company's production and operation: sieve plate, screen; rubber diaphragm filter plate; silicone, rubber products, plastic products; mining machinery parts; filter press parts; Metal hose, high and low pressure hose and assembly, quick connector, compensator, soft connection.

Can I get a free sample, how long will it take?

a. For standard products we have in stock, YES for free sample, but the express fee will be charged in advance. Mostly, it takes 3-10 days. 
b. For custom products, sample fee is determined by the detailed sample requirements. Normally, it takes 7-15 days.

Can you make custom parts based on my sample?

Yes, you can send the sample to us by express and we will evaluate the sample, scan the features and draft 3D drawing forproduction.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment;

What does your OEM service include?

We follow up your request from the design idea to the mass production. 
1. You can provide 3D drawing to us, then our engineers and production teams evaluate the design and quote you the precise cost. 
2. If you don’t have 3D drawing, you can provide 2D drawing or draft with features details with full dimensions.
3. You can also customize Logo on the product surface, package, color box or carton.
4. We also provide assembly service for the OEM parts.

What services can we provide?

1. Accepted Delivery Terms: FOB,CFR,CIF,EXW,CPT,DDP；
2. Accepted Payment Currency:USD,EUR,HKD,CNY;
3. Accepted Payment Type: T/T,L/C,Western Union;
4. Language Spoken: English,Chinese

Delivery Time

Usually after the shipment, within 15days goods will be finished shipment.

Quality Control and After Sales Service

During production we have strict inspection system for the production, if there is problem happens, we will try our best help solving the problem, such like bank, transportation, if there is quality problem confirmed, we also will undertake responsibility and suffer.

Is price can be discount?

Based on the quantity we will make the best quoation, so discount will be based on the quantity.

What is your payment term?

We accept T/T, Paypal, Western Union, L/C, Alibaba Trade Assurance.
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